„Mustang“ konsultavimo centras

„Mustang“ reikmenis ir atsargines dalis galima įsigyti didelį asortimentą turinčiose parduotuvėse. Jei nerasite reikiamos atsarginės dalies, galite kreiptis į mūsų profesionalius konsultantus service@mustang-grill.com. Mūsų konsultantai aptarnauja ir anglų kalba.

Su jumis susisieksime maždaug per 7 darbo dienas. Kad aptarnavimas būtų greitesnis, užpildykite šiame puslapyje pateiktą susisiekimo formą. Ši forma parengta anglų kalba.

Kad užklausa būtų apdorota greičiau, prieš kreipdamiesi išsiaiškinkite šiuos dalykus:

  • Gaminio modelis
  • Įrangos kodas
  • Atsarginės dalies kodas, jei kreipiatės dėl atsarginės dalies

Instructions for a Product Claim

We apologise if our product has not met your expectations.

According to the Consumer Protection Act (Kuluttajasuojalaki), the primary location for returning a malfunctioning product is the seller’s place of business. However, your feedback is our priority in regard to product development and quality assurance. At Mustang-grill.com, we always process written complaints. This creates fewer misunderstandings and better legal protection for you.

If you suspect that the product has some material or manufacturing defect, please fill out the necessary information in the form as accurately as possible so that we may process your claim properly and as quickly as possible.

N.B. We will contact you if we find, based on the information in the form, cause for you to send us the product for inspection. We will not accept retuned products unless the return has been approved beforehand.

Mustang-grill.com must ascertain that the product is defective before it can be replaced. Defective products will be replaced with new ones. Should the product no longer be available, Mustang-grill.com reserves the right to replace it with a comparable item.

Mustang is a brand owned by Tammer Brands Oy. Read more about our protection of personal data from here.

Thank you for contacting us. We appreciate your patience and understanding!

Konsultavimas apie gaminius