IZSTRĀDĀJUMU ATBALSTS
“Mustang” izstrādājumu atbalsts
“Mustang” piederumus un rezerves daļas var iegādāties no labi nodrošinātiem tirgotājiem. Ja nevarat atrast nepieciešamo rezerves daļu, varat sazināties ar mūsu profesionālo atbalsta dienestu. service@mustang-grill.com. Mūsu atbalsta dienests ir pieejams angļu valodā.
Mēs sazināsimies ar jums aptuveni 7 darba dienu laikā. Lai paātrinātu pakalpojuma sniegšanu, lūdzu, sazinieties ar mums, izmantojot veidlapu šajā lapā. Veidlapa ir angļu valodā.
Pirms sazināšanās ar mums, lūdzu, sameklējiet tālāk norādīto informāciju, lai paātrinātu procesu.
- Produkta modeļa nosaukums
- Ierīces kods
- Rezerves daļas numurs un nosaukums, ja runa ir par rezerves daļu
Instructions for a Product Claim
We apologise if our product has not met your expectations.
According to the Consumer Protection Act (Kuluttajasuojalaki), the primary location for returning a malfunctioning product is the seller’s place of business. However, your feedback is our priority in regard to product development and quality assurance. At Mustang-grill.com, we always process written complaints. This creates fewer misunderstandings and better legal protection for you.
If you suspect that the product has some material or manufacturing defect, please fill out the necessary information in the form as accurately as possible so that we may process your claim properly and as quickly as possible.
N.B. We will contact you if we find, based on the information in the form, cause for you to send us the product for inspection. We will not accept retuned products unless the return has been approved beforehand.
Mustang-grill.com must ascertain that the product is defective before it can be replaced. Defective products will be replaced with new ones. Should the product no longer be available, Mustang-grill.com reserves the right to replace it with a comparable item.
Mustang is a brand owned by Tammer Brands Oy. Read more about our protection of personal data from here.
Thank you for contacting us. We appreciate your patience and understanding!
Izstrādājumu atbalsts
- service@mustang-grill.com
